WHAT IS YOUR RETURN POLICY?
Due to the nature of these handcrafted products, we are unable to accept returns/refunds. If there is an issue with your order upon arrival please email our customer service department at firstname.lastname@example.org and we will gladly assist you. Customer service is our joy & priority.
WHAT TYPES OF INGREDIENTS DOES SUGAR GODDESS USE?
Sugar Goddess products are made with Natural, Organic, and/or Clean ingredients. All fragrance oils are Vegan and/or Natural. We do not test on animals. I personally have sensitive skin and wanted to develop a line that used clean, non-toxic, natural, and organic ingredients that would work for any skin type. Sugar Goddess uses quality ingredients and most come from local or small businesses. All Sugar Goddess products are made IN & WITH LOVE.
WHAT IF I AM ALLERGIC TO AN INGREDIENT?
All ingredients are listed so you are aware before you purchase. If you are allergic, please do not purchase that product. Instead, email me at email@example.com with your full name, order number, allergies/ingredients to omit. I will email you back with options that fit your needs.
Please discontinue use immediately if irritation occurs.
HOW LONG DOES PROCESSING & SHIPPING TAKE?
Processing & Shipping-
All products are happily Handmade. I make your products in small batches to ensure quality & freshness. I currently ship in the USA through USPS. Please email firstname.lastname@example.org for rush shipping, please include full name, address, and order number.
Processing & Drying Time-
Up To 5 Business Days
Up to 7 Business Days- During Holidays
Up To 7 Business Days
Up to 7-14 Business Days- During Holidays
WHAT ARE THE PAYMENT OPTIONS?
ALL major debit/credit cards, Square, Stripe, and Paypal are accepted.
DO YOU OFFER GIFT CARDS?
YES! Sugar Goddess offers e-gift cards powered by Square. Click/visit the link to order your gift card. E-gift cards can be sent directly to the recipient.